Seva Sindhu portal is a major digital initiative by the Government of Karnataka aimed at providing citizens access to government services through a single platform. This portal bridges the gap between the citizens and the government, making services more transparent, efficient, and accessible.
It is integrated with Karnataka One, Bangalore One, and CSC (Common Service Center) to ensure that every citizen can avail services from the comfort of their home.
What is the Portal?
This is an online portal (https://sevasindhu.karnataka.gov.in) launched by the Government of Karnataka. Its aim is to integrate various government department services to provide citizens with online application, tracking, and certificate download facilities.
Key Objectives of the Platform
- To make government services simple and digital
- To promote transparency and accountability
- To reduce the need for citizens to visit government offices
- To ensure timely delivery of services
- To improve the quality of public service
| Feature | Description |
|---|---|
| Seva Sindhu | A digital platform launched by the Government of Karnataka, designed to provide citizens with easy access to a variety of government services online. |
| Target Audience | Residents of Karnataka |
| Benefits for Citizens | • Convenient access to numerous government services from one place• Ability to apply for services such as ePass, financial assistance schemes, ration cards, etc.• Minimizes the need for physical visits to government offices• Promotes transparency and efficiency in public service delivery |
| Available Services | • A wide range of services from multiple government departments• Includes applications for: Gruha Jyothi Scheme, Seva Sindhu Shakti Smart Card, Driver ₹5000 Assistance, Family ID / New NPHH Ration Card, and many more |
| How to Register | • Visit the official Seva Sindhu portal: http://sevasindhu.karnataka.gov.in/• Click on “Register new user here”• Enter your Aadhaar number and complete OTP verification• Provide your email ID, mobile number, and set a password to complete registration |
| How to Login | • Go to the Seva Sindhu portal: http://sevasindhu.karnataka.gov.in/• Click on “Registered users login here”• Enter your email or mobile number and complete OTP verification |
| Official Website | http://sevasindhu.karnataka.gov.in/ |
How to Register
- Visit the official website: http://sevasindhu.karnataka.gov.in/
- Click on “Register new user here”
- Enter Aadhaar number and verify via OTP
- Provide your email ID, mobile number, and set a password to complete registration
How to Login
- Go to the official website
- Click on “Registered users login here”
- Enter your email or mobile number and verify via OTP
Departments Available on the Portal
More than 50 government departments offer their services here. Major ones include:
1. Revenue Department
- Income Certificate
- Caste Certificate
- Residence Certificate
- Landholding Certificate
2. Transport Department
- Driving License Application
- Learner’s License
- Vehicle Registration
- Road Tax Payment
3. Labour Department
- Construction Worker Registration
- Unorganised Worker Registration
- Labour Welfare Schemes
4. Food and Civil Supplies Department
- Ration Card Application
- Add/Remove Family Members
- Ration Card Correction
5. Women and Child Development Department
- Bhagyalakshmi Scheme Application
- Widow Pension
- Disability Pension
Registration Process on the Portal
To use services, users need to first create an account.
Steps:
- Visit: https://sevasindhu.karnataka.gov.in
- Click on “Register New User”
- Enter Aadhaar number, name, and mobile number
- Set a password and verify via OTP
- The profile will be created and linked with Digilocker/eKYC
Once registered, users can access all online services.
How to Apply for Services?
Applying for services is straightforward:
Steps:
- Log in to your account
- Click on “Departments and Services”
- Select the desired service and department
- Fill out the form
- Upload necessary documents
- Submit and note the application number
How to Track Application Status?
Steps:
- Visit the homepage
- Click “Track Your Application Status”
- Enter the application number
- Click “Submit” to see the current status
Major Services Offered
- Caste and Income Certificates – Useful for students and job seekers
- Driving License & Vehicle Services – Registration, tax payment, license applications
- Ration Card Services – New card, corrections, adding family members
- COVID-19 Services – ePass, relief applications
- Pension/Subsidy Schemes – For farmers, senior citizens, and persons with disabilities
Services for Government Employees
The platform also supports government employees with features like:
- HRMS login and details
- Leave and attendance system
- Payslip download
- Employee grievance redressal
Benefits of the Platform
For Citizens:
- Access to hundreds of services in one portal
- No need to visit government offices
- Saves time and costs
- Track applications in real-time
- Mobile and desktop accessibility
For Government Departments:
- Faster, transparent operations
- Efficient digital record management
- Less paperwork
- Improved service delivery and complaint handling
Mobile Application
The mobile app is available on the Google Play Store.
Features:
- Easy navigation
- Full access to services
- Application status updates
- Upload documents
- In-built help and support
Helpline and Contact Info
- Toll-Free Numbers: 080-22279954 / 8792662814
- Email: sevasindhu[at]karnataka[dot]gov[dot]in
- Address: DPAR e-Governance Department, Government of Karnataka
Common Problems & Fixes
Issues:
- OTP not received
- Login issues
- Application rejection
Solutions:
- Clear browser cache
- Make sure your mobile number is Aadhaar-linked
- Upload proper documents
- File complaints if needed
Complaint Registration Process
Steps:
- Log in to your account
- Navigate to “Complaint/Feedback”
- Select the concerned department
- Fill in the required information and submit
- A reference number will be issued for tracking
Integration with Other Government Platforms
This portal is integrated with:
- Digilocker
- Aadhaar eKYC
- Karnataka One & CSC Centers
- Nadakacheri Portal
Future Enhancements
The government aims to add:
- AI-powered tracking
- Chatbot assistance
- Multilingual interface
Usage Tips
- Always note your application number
- Ensure correct document formats
- Use the app for convenience
- Enable notifications
- Check regularly for new services
User Feedback
Users have appreciated the platform for its ease of use, reliability, and effectiveness in reducing time and effort when accessing public services.